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• ★ ★ ★ ★ ★

  My mom passed away on Sept 6, 2015. She had been suffering from Alzheimers for over a decade, so needless to say she looked very different than she did 10 years ago. I contacted Mr. Billy Peel of Austin-Peel & Son Funeral Home because of the location, price and reviews. While they met or exceeded our expectations on those items, what we did not expect was how beautiful she would look on the day of her funeral. Through pictures and descriptions from my siblings and myself they were able to make mom look like she did before the disease, as if she were just sleeping. At one point during the funeral I leaned over to my dad and whispered how beautiful she looked. He said 'The first time I saw your mother I thought she was the most beautiful woman in the world. She looks like that now'. Mom passed one month shy of their 60th wedding anniversary, so that should say it all.
  
  We are so grateful to Mr. Peel and the entire staff for their kindness, patience and professionalism, but most of all for giving us the chance to see the mother that raised us and the woman that dad fell in love with one last time.

  Added July 03, 2017 by gypysno
• ★ ★ ☆ ☆ ☆

  Please improve by: I wish they would have called us before making us all arrived there. Just please check before services begins and everyone started to arrive.
  
  It is hard enough to even come here but it was made harder: a cremation for a loved one that we did not get to know. The response on 9/13/15 at 1 pm was "our cremation device is broken."
  
  With more sadness we decided to go on with the cremation and was escorted without any police officers just a black four wheeler in front and a hearse? to Capital Mortuary Services: Austin Texas on 201 Victor St. It could have been easier if someone would have checked the day before or the two hours before services.

  Added May 20, 2017 by Hang Nguyen
• ★ ★ ★ ★ ★

  My 26 year old son was murdered in Austin & I reached out to Austin-Peele & Son to help plan a wake there before shipping him to Iowa for his burial. Billy was so professional & seemed to genuinely care about what my family & I were going through. He wasn't trying to get rich off of my family's suffering as it seemed some of the other funeral homes were. Everything was adorable & Mr. Peele took care of all the small details so that we wouldn't have to. My son looked so good just as he did in life.

  Added December 18, 2016 by Indigo Redd
• ★ ★ ★ ★ ★

  Arranging for a loved one's funeral services is stressful and daunting. But Joel Evans at Austin Peel made everything so simple and convenient. He is compassionate and professional, and handled the entire process in a respectful way, not the pushy, salesy way that many other funeral directors do. I think it can only come from 40 years of experience. I cannot say enough good things about the experience, and am extremely happy that Joel's help made the difficult situation much more tolerable and manageable.

  Added October 21, 2016 by April Kwon
• ★ ★ ★ ★ ★

  They did a wonderful job when my mother passed away. They were respectful, kind and thoughtful. Everything was done in a beautiful and professional manner. We never felt hurried or rushed at any of the services. The programs they printed for the funeral were beautiful. All information on the programs, obituary, certificates, etc. was completely correct. But most of all, the job they did on my mother was absolutely perfect. She looked so natural and beautiful-just the way I remembered her. I was so pleased with the job they did that I decided to use their prepaid services for my husband, son and me. I had been looking at other funeral homes at the time so I was extremely surprised and pleased when I discovered that the cost of their services was one half to a third of what other funeral homes were charging.

  Added August 14, 2016 by Nancy Fisher